A delegation from the customer service branch leadership Ajman Police General - Customer Service Department at Dubai Customs comprised of leading Juma Obaid Al Shamsi - Head of Quality, and First Lieutenant d. Muhammad Hazim Al Suwaidi - Director of Customer Service Branch, and Mr. Raed Mohammed Ahmed Qaizi expert quality and excellence, and civil immortality Mohammed Jassim expert quality and excellence.
The visit comes Partnership organized by the Department of State Department of Corporate Communications Department of Dubai Customs in order to exchange knowledge and make comparisons between standard Ajman Police and Dubai Customs to see the experiences of the two sides in the field of customer service as well as to strengthen the partnership between the two so as to serve the work.
Where they were received by Mrs. Mariam Khalifa Al Shamsi - director of government partnership, and Mr. Saeed Al mercy - first officer development of customer services, and Mr. Safwan Swedish - the first government partnership officer.
During the meeting, see the best practices applied in the circle in the area of customer service and the established mechanism of action, as well as benchmarking carried out by the Dubai Customs Department with the various actors in this area.
At the end of the meeting, the delegation was taken on a tour field at Dubai Customs, briefed during which the customer workflow management and the facilities for the services provided to its customers.
Comments 0
There are no comments yet.