Saif bin Zayed witnesses the graduation of the second batch of the Diploma of Excellence in Customer Service

The team urged His Highness Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior, for all citizens in the private sector to participate in the Excellence Diploma Program in Customer Service at its next session, in order to enhance more opportunities to improve the services sector and the quality of its outputs. His Highness witnessed today the graduation ceremony of 490 employees from various police sectors and government agencies from the second batch of the Diploma of Excellence in Customer Service program at the Police Officers Club in Abu Dhabi. His Highness affirmed the interest of the nation’s leadership in the continuous improvement of the level of service provision, pointing out that His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President of the State, Prime Minister and Ruler of Dubai, recently announced an initiative, and a retreat will be organized with the participation of members of the community and sit with them to express their views And their proposals. His Highness also referred to the speech of His Highness Sheikh Mohammed bin Zayed Al Nahyan, Crown Prince of Abu Dhabi and Deputy Supreme Commander of the Armed Forces, which he addressed on the occasion of the coming of the new year and addressed the challenges and achievements made by the state, and emphasizing the role of the people of the country in this development through their positive participation in Submit developmental proposals. His Highness the Deputy Prime Minister and Minister of Interior thanked the efforts of those in charge of this project, especially the telecommunications company, the leading national company in this field, inviting them to find appropriate solutions for social media, and urged them to provide an initiative in this regard. The graduation ceremony had started with national peace, and Colonel Nasser Khadim Al Kaabi, Director of the Customer Service Department in the General Administration for Strategy and Performance Development, in a speech, expressed his sincere thanks and gratitude to the team His Highness Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior, for his patronage Kind and attending the ceremony. He said that the UAE seeks to achieve the welfare and happiness of citizens, in order to achieve the vision of the UAE 2021, noting the government's interest in building and developing people, The government launched many initiatives and programs to rehabilitate and develop workers in the field of service delivery to raise the level of government performance; and pushed the path of sustainable development in the country and added that the Ministry of Interior attached great importance to serving customers, and developing workers in the field of service delivery, so it adopted within its strategic plan projects and initiatives to develop services And the performance of employees, such as the professional diploma program for excellence in customer service accredited by the International Business Training Association, and implemented in cooperation with the Etisalat Academy, to advance the human component, through a scientific method under the supervision of experts specialized in development Humanity in the field of customer service.