The Crown Prince of Ajman chairs the Executive Council meeting after its restructuring
His Highness Sheikh Ammar bin Humaid Al Nuaimi, Crown Prince of Ajman and Chairman of the Executive Council chaired the first meeting of the Executive Council after its reconfiguration based on the decision of His Highness Sheikh Humaid bin Rashid Al Nuaimi, Member of the Supreme Council and Ruler of Ajman, according to the Emiri Decree No. 2 of 2016, at the Emiri Diwan today. The session was attended by Sheikh Ahmed bin Humaid Al Nuaimi, Vice-President of the Council, Sheikh Abdulaziz bin Humaid Al Nuaimi, member of the Executive Council, Chairman of the Tourism Development Department, and Sheikh Rashid bin Humaid Al Nuaimi, member of the Executive Council, Chairman of the Municipality and Planning Department, and His Excellency Sheikh Dr. Majid bin Saeed Al Nuaimi, Chairman of the Ruler's Court and members of the Executive Council.
His Highness Sheikh Ammar bin Humaid Al-Nuaimi congratulated, at the beginning of the council’s work, all members on the renewal of confidence in them. His Highness valued their role in enhancing the position of the Executive Council, being the main driver in adopting plans and programs that would advance the status of government action in various fields, praising the efforts made by government agencies that would support Ajman Vision 2021.
The members of the Executive Council approved the minutes of the previous session, then reviewed the latest developments regarding the implementation of the decisions and recommendations issued by it in the previous session. Sheikh Rashid bin Humaid Al-Nuaimi, a member of the Executive Council, confirmed the start of the Ajman Municipality and Planning Department by studying the provision of additional services within the general services provided to the residents of the Emirate, which would provide a decent life for them.
Where, in some regions of the emirate, guidelines have been applied to measure the satisfaction of residents with public services, since the beginning of the current year 2016, to include all regions in the emirate by the end of the year. His Highness the President of the Council directed the need to activate the governance of public services to ensure oversight with high transparency and to improve and improve them at the same time. He also stressed the setting of standards and controls necessary to achieve public satisfaction with them and the adoption of the principle of privatization in public services provided to residents in the emirate.
The Council listened to a presentation submitted by Zubair Al-Junaidi, Director of the Ajman Call Center, where all government entities in the emirate were contacted to inform them of the activities and activities held in the emirate, and nearly 200 activities and activities were restricted during the current year ... Al-Junaidi confirmed that the inventory continues to meet the inquiries of the center's audience and provide the best services to government agency customers Through the center.
His Highness the Council Chairman called for the necessity of cooperation of all institutions and government agencies with the Ajman Call Center, which is one of the most important channels aimed at increasing customer satisfaction through proposals to improve services and provide the best. Mr. Sultan Faisal Al-Rumaithi, General Coordinator of Ajman Excellence Program, presented the secret shopper's report, which included a number of government agencies in the emirate to determine the quality of government services.
His Highness stressed the need for a smart transformation in providing government services, improving the customer experience in the emirate and creating a distinct competitive environment. His Highness the President of the Council ordered the formation of a high committee for smart transformation in the emirate headed by Sheikh Rashid bin Humaid Al Nuaimi, which adopts clear goals and quality performance indicators to ensure the provision of smart services to the customer audience, which will be responsible for continuing to work tirelessly to achieve the social happiness that the vision of the emirate aspires to.
His Highness said during the meeting that the happiness of individuals in the UAE in general and in Ajman in particular represents a daily obsession experienced by our leaders in this pioneering country by all standards. His Highness Sheikh Humaid bin Rashid Al Nuaimi, Supreme Council member and Ruler of Ajman attaches great importance and effort to providing a decent life for his people and citizens. He pointed out that the most important way to do this is to provide the best government services to all segments of society and different government sectors, and it is a trend that charts us the features of the path for the future.
His Highness the Crown Prince of Ajman pointed out that the leadership strategy aimed at transforming the Ajman government into a smart government is steadfastly stepping towards achieving a real qualitative shift in the field of government services in Ajman and that all government agencies in Ajman are required to improve those services by applying scientific models working to provide all necessary support To achieve the highest level of improvement while ensuring effective integration in providing these services to the customer audience and supporting its smart transformation. His Highness stressed the need to accelerate the implementation of all recommendations issued by the Executive Council and formulate them on the ground and work to enhance investment opportunities in all areas, especially the development of infrastructure and raise the efficiency of its work and work in a competitive spirit that serves the public interest.
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