The introductory workshop for customer service to improve the quality of Seven Stars

In the context of achieving the strategic objectives of the Ministry of Interior towards enhancing public confidence through the services provided, the customer service department of strategic management systems and the development of performance Ajman Police Emirates Hall Building, the General Command of the workshop for identifiable customer service. Feet of which First Lieutenant Mohammed Ali Hamad, a detailed explanation about the process of classification criteria for the service centers by programs Emirates Service Excellence issued by the Cabinet Office, which aims to raise the standard of services provided to the seven-star by improving the efficiency of service providers rates. Lecturer accept the vision of the UAE for the year 2021, which is concurrent with the golden jubilee of the Union, to become the United Arab Emirates in the list of best countries to enjoy security and safety in the world. And brought to the workshop highlighted the strategic priorities that aim State through which to reach the level of service is seven-star hotel, in response to the vision of the state aimed at improving working through dealers proposals and make use of channels of different services, integrated according to the culture and level of efficiency through services provided to customers and continuous innovation governance . The workshop also touched on the basic terms of display centers, which are categorized and evaluated by generally accepted principles and applicable centers dealers, according to the axes of the global Star rating system services through eight major points supported by 24 element. The workshop also reviewed the interest and keenness of the Ministry of Interior to act according to the Charter of customer service through the provision of high quality services and excellent level that ensures the confidence and customer satisfaction above expectations, so to get to the smoothness and ease of services provided to this segment and completed accurately and quickly by taking advantage of globalization systems in the field of modern communications. The workshop was attended by a large number of ranks, officers and non- commissioned officers and personnel from various subsidiaries of Ajman police departments.