Ajman Police helped organize an introductory workshop on the Federal gate AV "rovers"
General Command of Ajman Police organized a company of Saaed introductory
workshop on the Federal gate AV "rovers" in order to improve customer service by
explaining everything related to vehicles of intelligent, innovative and high-quality
services to ensure the achievement of confidence and satisfaction and happiness of
customers and achieve the strategic directions desired.
The workshop included Dean Sheikh Sultan Bin Abdullah Al Nuaimi, Commander in
Chief of Ajman Police pointed out that the Federal gate AV "rovers" stands witness to
the size of the efforts made by the concerned government agencies to improve the
quality of services provided to the public, and today represents the best option for
owners of vehicles of different types to shorten the time required to carry out any
action regarding their vehicles effectively and efficiently, and at the lowest possible
cost.
He added that this portal combines five key pillars under one roof, and operate in an
integrated manner for the benefit of all parties benefiting in terms of providing all
services vehicles through an interactive online platform to do all of the special
services to vehicles and drivers from all over the state, as well as distinguish them to
reduce a series of procedures and reducing trips reciprocating the reviewers on the
service centers, which positively affects the contribution to the reduction of
environmental pollution and achieve environmental and economic impact of the
concrete, pointing out that there are no similar platform in the world to offer this
constellation of services through an electronic gate and one integrated with a range of
different operating systems, databases diverse, systems and advanced connectivity.
Engineer Ibrahim Sand CEO helped the portal provides a large number of diverse
services, either to the public or companies, including insurance companies and agents
workshops, vehicle repair, and rental companies vehicles, also provides services federal
and local government agencies, as it has been linked electronically with various
government departments such as municipalities, licenses and departments of economic
development, and the insurance Commission, and the Ministry of economy, as well as
agencies of vehicles, insurance companies, repair garages, allowing individuals and
businesses follow-up steps to repair vehicles, pointing to the significant demand from
companies to take advantage of services provided by the gate.
And provided Mrs. Fatima Ahli executive director of strategy and institutional
performance of the company helped casually explained to him that «the rovers» portal
federal composed of operations linking public government and private approaching
relevant, they are considered the confluence between the traffic service points, and the
relevant government departments and customs services, and insurance services and
incidents of vehicles, classification of vehicle workshops in addition to spare parts
information, communications and system management, electronic payment gateway
and finally vehicle leasing companies.
Then Capt. Mohammed Darwish, Director of Analysis Branch and development
Interior Ministry gave an explanation clarified by the Federal gate of the compounds
characterized by the provision of special services vehicles through a single platform,
and monitor provides a mechanism for the parties involved to ensure transparency and
quality of work, in addition to controlling the performance indicators, as they
contributed to the accelerate procedures of insurance to the public through the
provision of insurance rates for customers offers electronically without having to visit
the insurance companies.
Then submitted Brigadier Sheikh Sultan Al Nuaimi, to explain the Ajman Police
experience about HIFI system where he explained that the police applied to convert
customers to redeem their transactions in accordance with the HIFI system process
through several stages starting in August 2014, Ajman Police and keen to apply the
marketing services pursuant to which the adoption of a comprehensive plan
methodology marketing system HIFI channel of communication adopted declaration
including TV channels, radio and SMS text messaging and electronic social
networking.
He explained that he was delighted several workshops for those involved, in
collaboration with the Information and Communication Technology Management at
the Department of Systems Development at ADP, pointing out that the provision of
the necessary resources in the traffic services and licensing center to activate the
system and the implementation of the initiative.
He pointed out that the task force in charge of the design address the institutions of
government and the private sector model, to attend the workshops and the signing of
the support of the service pledge, and said that the Ajman Police is now working on
spreading the culture of my vehicle system for individuals and began to apply it to
the police officers to be role models for others and contribute to the call for the use of
program and the dissemination of culture.
He called on HE in Ajman police chief, the public to participate in the speed of the
program to benefit from the advantages provided by the system by visiting the website
of the Federal gate for vehicles or visit the General Command of Ajman Police
website.
During the workshop offer a tour of the Federal Portal AV system (HIFI), which
provides many of the e-services related to vehicles, which enables the public to make
a number of operations: the buying and selling, licensing, insurance, examination, and
the payment of property renovation and inquire about traffic accidents fees, claims
management insurance, as well as papers and documents, which are used in all
transactions issued since been linked to the portal with the relevant governmental
bodies. He pointed out that the completion of vehicle transactions through the
electronic gate fees have not changed from the usual fees, as can a trader safe and
smart to pay fees, and get receipts Direct Payment, adding that the portal services are
available to members of the public and businesses throughout the week, 24 hours a
day.
At the end of the workshop was opening the door for discussions and inquiries and
concluded praise attendance HIFI system, which is a notable leap in the progress of
the state towards improving its services provided that reflect excellence and relentless
quest to be the best in the ranks of the developed world countries.
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