Mariam Al Matroushi: Positive Employee in Ajman Traffic

Deputy Chief of Staff of the Ministry of Interior, Saif Abdullah Al Shafar, honored the first policeman Maryam Ali Abdullah Al Matroushi from the Traffic and Licensing Services Center in Ajman to achieve a rate of 99.94% for 6224 transactions. Ajman according to the local decree issued by the Ruler of the Emirate. The first policeman, Maryam Ali Abdullah Al Matroushi, has been in the police force in Ajman for ten years. She has a permanent smile for clients. She is quick to complete the transactions and receives any references. The employee is working at the traffic and licensing service of the Ajman Police General Command. Forty minutes in the morning to one o'clock in the afternoon,And culminated in her efforts with many certificates of appreciation and signs of excellence and recently won the award of positive employee at the level of the Ministry of Interior. "I joined the police department in 2008, and my dream and my ambition were to work in the police force. I served my country and I was happier when I wore my uniform and received the public," said police officer Maryam Ali al-Matroushi. "From the beginning I joined the traffic and licensing department in the field of licensing services, In the course of the official working hours and feel comfortable and happy in the completion of any transaction and satisfaction of the customer Gaiti, in accordance with the requirements of the work and the approach and strategy of the Ministry of the Interior to serve people and their happiness when providing service.She stressed that working within one team and encouraging the responsible officers in the Traffic and Licensing Department are behind the success, in the presence of a work environment that stimulates creativity and giving and providing excellent services to the public. She noted that when she sees that there are more crowded than the reviewers, it is not easy for her to complete the transactions as soon as possible. In appreciation of not waiting for reviewers and not bored of sitting and waiting. She pointed out that Emirati women have been able to enter and work in all fields and achieved success as a result of supporting the wise leadership of women and opening wide horizons for them to work in order to serve the homeland and contribute to the advancement of development in the country,Noting that she is now studying from her home to complete her secondary education and to join the university in order to achieve her scientific ambition by obtaining higher degrees and was able to reconcile between work and homework and care of children, stressing that the work is a supreme message for women in addition to its natural role in the service and care of children, Love and loyalty to the wise leadership and to the country that gave it all the tenderness and happiness.And the difficulties encountered during the daily work and reception of the public, she said that any work is not without some difficulties sometimes, noting the presence of some reviewers sometimes do not speak Arabic or English is difficult to communicate with them directly to clarify the mechanism of treatment they wish to accomplish, which requires them to use someone Another fluent in his language to communicate information to him.She added that she participated in many training courses in the field of customer service and dealing with the public, which earned her many skills, in addition to the daily practice of entering information contributed to the speed of completion of transactions, and see that smile is the key to customer satisfaction and happiness when providing service. She expressed her pride and pride in receiving the award of the positive employee at the Ministry of Interior and received a certificate of appreciation from the Undersecretary of the Ministry of Interior, confirming that this matter will be an incentive for her to do her best to distinguish her work and develop her skills to win and win the satisfaction of all dealers.