The new operating room in Ajman Police receives 177 thousand calls during the first quarter of 2018
The Director of Operations Department in Ajman Police, Lt. Col. Hisham Abdullah Bushahab, revealed that during the first quarter of this year, the Operations Room received 177 thousand calls and reports from the public, at a rate of 67 thousand calls per month, of which 16 thousand communications were dealt with, while about 70% of them It is annoying and unimportant, and some of it has a kind of humor, such as a caller asking in the last month of Ramadan, is it time for breaking the fast, and another calling? Do I make magic or the ear of dawn, as an old person called at night, and the matter was repeated more than once and when answering him he recites a poem Upon hearing the police officers in the operating room, the police dealt with him and were listening to him, being an old man , And he may be wanting to speak with one.
Bushahab added, during a press conference yesterday, that the Ajman police conduct surveys and take the views of the public continuously, to improve the level of services and measure the overall satisfaction rate, as the operating room carried out an evaluation of some random reports and measured the response speed in them, and showed a high response time from 10 minutes last year. To eight and a half minutes during the current quarter of this year, by publishing periodicals and distributing them to hotspots in various regions of the emirate, pointing to the presence of 20 patrols and 10 traffic controllers in various streets and areas of the emirate around the clock.
He stressed that the Ministry of Interior has prepared six operating rooms in various cities of the country, according to the latest technological systems and technologies, to achieve its strategic vision for 2021, to be the fastest in the response speed in the world, noting that the response time speed indicator, which Ajman Police is working on developing, pours In the public interest by raising the sense of safety in the emirate, reducing the worrying crime rate, increasing dependence on services and reducing serious accidents and deaths.
Bushhab explained that Ajman Police has developed a digital map, which helps police members to reach the site of the accident or the incident as soon as possible. Satisfaction rate reached 91% during the first quarter of this year, through an opinion poll conducted by the operations room.
He drew attention to the visual warning that had been created, and linked more than 154 establishments of banks, exchange houses and the gold market with the police operations room, pointing out that Ajman police succeeded in harnessing modern digital technology in censorship, reducing thefts and looting crimes, and seizing gangs specialized in stealing clients Banks through this system.
He explained that the number of cameras associated with a visual alarm in commercial establishments is 2879 cameras, which are seen through the operations room at any time, explaining that nine police personnel follow the cameras and receive communications from the public in the operating room, around the clock and in all languages, stressing that Ajman Police Four companies authorized the installation of security systems and cameras in the installations, to ensure the professionalism of the programs being installed.
Bushahab confirmed that no communication was received this year stating that there was an assault or bank theft, noting that one of the most important cases that the visual warning discovered last year was a case of theft in a facility in Ajman where the defendants broke their early warning, and then they waited to see if the police I knew or not, and they did not know that the operating room monitored them via cameras, and after they entered the facility moments later, the patrols and the investigation teams moved, and they were arrested.
He stated that the operating room receives almost 100 alarms per day via visual alert daily, most of which are not important and normal, but this is due to the accuracy of the warning in receiving communications, such as opening the door of the teller strongly, lighting the car on the teller, or stopping in front of the teller for a long time, or placing newspapers from Under the doors of commercial establishments, which made the police work to develop plans to reduce them in cooperation with the owners of the establishments.
He added that Ajman Police, in cooperation with the Telecommunications Corporation, developed programs to locate the caller with an accuracy of up to 200 meters, and to reveal his identity.
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