His Excellency Brigadier Ali Hamid Al-Mussaybi, Deputy Director General of Resources and Support Services, attended by Colonel Abdullah bin Saeed Al-Nuaimi, Acting Director of the Police Training Institute, the graduation ceremony of 3 training courses organized by the Institute in the Emirates Hall in the leadership building.
Where the first session was on "innovation, excellence and foreseeing the future" with the participation of 29 associate officers from various police leaders affiliated to the Ministry of Interior, presented by Dr. Bayan Hani Harb, during which he dealt with the foundations and rules of innovation policy, planning and research through prospecting and the necessity of the scientific method in how to apply Innovative rules.
The second session was on "Excellence in Public Relations Management" with the participation of 38 associates from the ranks of local officers, individuals and civilians from various police leaders in the country, presented by Brigadier Jamal Salem Abdullah Al-Amri, during which he addressed several axes, including the concept of public relations, communication operations in public relations departments, and its role In building institutions.
While the third session was on "Excellence in Customer Service" with the participation of 29 associates from the ranks of officers, individuals, civilians, and locals from various police leaders in the country, presented by Engineer Mohamed Abdel Karim Abdel Samea, in which he dealt with the concept of customer service, its functions and concepts, and the skills that a customer service employee should possess, In addition to defining the internal and external dealers and how to form fruitful relationships with the dealers.
At the end of the graduation ceremony, the Deputy Director General of Resources and Support Services honored the lecturers and presented certificates to the course graduates, wishing them success in their working life.
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