Ajman Police organizes an awareness lecture for employees of safety patrols on the customer service charter and corporate values

Within the framework of achieving the strategy of the Ministry of Interior aimed at enhancing public confidence in the effectiveness of the services provided, the Ajman Police Happiness Section organized an awareness lecture for employees of safety patrols on the “Customer Service Charter and Institutional Values” that was implemented in the Emirates Hall at the Police Training Institute in the presence of safety patrol members, presented by Major Dr. Muhammad Hazeem Al-Suwaidi, Head of Customer Happiness Department, during which he dealt with the Customer Service Charter and the concept of institutional values, which he considered to be forms of expressing cooperation between members of a single institution or what is called cooperative work, stressing that institutional work in it Its method is not a choice in today's world, it is a necessity to survive and maintain a presence and competition in order to provide the best. The head of the Customer Happiness Department indicated that the institutional values are translated according to the principles of the Islamic religion through respecting the customer and dealing with them in a manner of good manners and tact in speaking, integrity and honesty in a way that achieves justice and equality and enhances trust and credibility, stressing the need to preserve these values that contribute to raising the reputation Leadership through the excellence of its employees and good performance of their work. At the end of the lecture, Major Dr. Mohammed Al-Suwaidi exchanged the conversation with members of the patrols about some of the situations that they may encounter in their practical life and how to properly dispose of them, providing them with some advice and guidance that will benefit them in accomplishing their tasks assigned to them and achieve the desired goals in the service of security work in the Emirate.