The Department of the Interior Finds Best Response Speed Practices in New York Police

In line with the vision of the Ministry of the Interior that the UAE be one of the best countries in the world in safety and security, and in the framework of joint cooperation and exchange of experiences with the world’s leading bodies, a delegation from the Ministry of Interior briefed on advanced systems and programs that enhance the speed of response in the New York Police, and the delegation was headed by Major General Sheikh Sultan Bin Abdullah Al-Nuaimi, Commander in Chief of Ajman Police, and owner of the National Index for the average response time to emergencies, which is one of the indicators of the national agenda of the Ministry of Interior. The delegation included His Excellency Colonel Muhammad Shaiban Suwaidan, Director of the Office of the Commander-in-Chief of Ajman Police, Major Ali Sultan bin Awad Al-Nuaimi, Director of Strategy Department at the Ministry of Interior, and Major Saeed Al-Madhani, Deputy Director of Operations Department of Ajman Police. They were received by Mr. Thomas Galati, head of the Intelligence Division of the New York Police in his office, and they discussed issues of concern to both parties. His calls are daily, and New York has reached the first position in the global emergency response time index, which reached 7 minutes, and the UAE reached the second position 10 minutes, in an effort to reach the country to first place globally in 2021 in the global response time index. To fulfill the vision of the Emirates and the Ministry of Interior. The 311 Call Center, concerned with all non-emergency communications of all government departments in New York, has also been visited, which includes a database of services provided by 80 government departments in New York, and the Center receives 42 million calls annually to provide support to callers. The visit to the 911 and 311 call centers aims to strengthen systems supporting the speed of response in the police to deal with events in the shortest possible time, and the development of police and security work in accordance with best practices developed globally. At the end of the visit, His Excellency the Commander of Ajman Police, Mr. Thomas Galati, Head of the Intelligence Division of the New York Police, presented a memorial shield in appreciation of the effective joint cooperation, valuable benefit and good reception.