Ajman police are looking for best practices to please DEWA's customers

In order to enhance its societal partnership with various government agencies and institutions in the country, a delegation from the General Command of Ajman Police, represented by the Human Resources Department, the Customer Happiness Center and the Customer Happiness Section during his visit to the Dubai Electricity and Water Authority "Dewa", briefed the best practices applied to happiness of workers and customers, and the delegation included His Excellency Sultan Khalifa, Director of the Customer Happiness Center, Major Abdullah Ali Alwan, Deputy Director of Human Resources Department and a number of officers from Ajman Police, and they were received by the Director of the Customer Happiness Center, Mr. Omar bin Sahoo.

His Excellency Lieutenant-Colonel Sultan Khalifa, Director of the Happiness Service Center in Ajman Police stressed the leadership's keenness to enhance its efforts to support the happiness of workers and customers alike through the alerting of future work mechanisms that provide innovative and smart solutions to achieve happiness through the quality of standards with international specifications.

His Excellency said that the pioneering experience of the Dubai Electricity and Water Authority to enhance the concept of the Employees and Employees Happiness Charter represents a successful and pioneering experience in supporting the integrated national project, for all national entities and institutions in the country to achieve the highest levels of customer satisfaction, to ensure the sustainability of the comprehensive development process that the Emirates.

The Director of the Happiness Center in Ajman Police added that, based on the directives of His Excellency Major General Sheikh Sultan bin Abdullah Al-Nuaimi, Commander in Chief of Police, plans, initiatives and development projects have been developed that will harmonize the requirements of the global star rating system with a view to highlighting the prominent role that Ajman Police has reached In the field of quality and excellence, through the consolidation of a culture of distinguished service among facade employees, as they are the basis for achieving the strategy of the General Command of Ajman Police, which is to delight customers.

For his part, Major Abdullah Ali Alwan, Deputy Director of Human Resources Department in Ajman Police, stressed the importance of working with one team spirit in order to enhance all services and programs related to the happiness of workers and customers, and that the national work methodology requires us to take advantage of various experiences and see best practices that meet the requirements of the present And hopes for the future.