49% increase in the demand for electronic traffic services in Ajman within 6 months

Colonel Sultan Khalifa bin Hareb Al-Muhairi, Director of the Vehicles and Drivers Licensing Department, Ajman Police, revealed a rise in the volume of traffic electronic services submitted by the Vehicles and Drivers Licensing Department to customers during the past 6 months, while the number of vehicles registered in the emirate reached 114,667 thousand vehicles, an increase of 4%. The volume of demand for smart electronic services reached 52,513 transactions, an increase of 49% compared to the same period last year.

He also pointed out that the General Command of Ajman Police has made many improvements within its services that derive from the observations and suggestions of customers and the application of modern methods through access to best practices in the areas of leadership in providing services, and to achieve what has been achieved the administration has achieved a reduction in the number of dealers by 10% During the past 6 months, the number of customers in the center reached 18,691 customers who were served with an average service delivery time of one minute and 36 seconds, and an average waiting time of two minutes and 36 seconds, and in contrast, the number of users of smart electronic channels increased by 49%.

The increase in smart electronic services comes through the provision of easy platforms for services for renewing vehicles and paying traffic violations, the application of the Ministry of Interior and the Ministry of Interior portal for traffic services, and the application of the Ajman Police and its website, and in the interest of the administration in maintaining the health of customers of the category (senior citizens and people of determination). Provided a "at your service" patrol to deliver traffic services to this category of customers in all safety and within the preventive and precautionary measures.

In detail, the Director of the Vehicles and Drivers Licensing Department indicated to redoubled efforts to achieve the aspirations of the government in providing high-quality services, and the development of service delivery channels in the Traffic and Licensing Center to match the aspirations of customers to provide services and proactive initiatives that exceed their expectations.

The Director of the Vehicles and Drivers Licensing Department, the public and the public also pointed out the need to follow the news of the General Command of Ajman Police through social media to know all that is new in the services and the channels of providing them.