Ajman Police organizes a pre-emptive initiative to delight customers

The Strategy and Performance Development Section of the Police Operations Department of Ajman Police organized a "pre-emptive initiative in customer happiness" to achieve the strategic goals of the Ministry of Interior and Leadership, which is to enhance customer happiness with the services provided and the national index within the national agenda of the government of the United Arab Emirates, represented in (dependence on police services and developing a future services Customers according to creativity and innovation standards).

Brigadier Abdullah Saif Al-Matroushi, Director of Police Operations Department, said that the initiative targeted happiness officers and front-end employees by holding several specialized workshops aimed at developing the skills of an employee happiness employee and building a proactive employee in providing services, and making the customer happy. Happiness and happiness of dealers, the customer’s journey and the 3/5/10 system, in addition to employee happiness employee specifications, methods of dealing with customer feedback and complaints, and involving customers in developing and updating services.