27% decrease in reports of disturbing crimes in Madinah Comprehensive Police Station

His Excellency Major General Sheikh Sultan bin Abdullah Al Nuaimi, Commander-in-Chief of Ajman Police, praised the decrease in reports of disturbing crimes in the city's comprehensive police station by 27% during 2020. This came during his inspection of the Madinah Comprehensive Police Station and the Community Police Department via the visual communication system, in the presence of Colonel Ali Jaber Al Shamsi, Director of the Comprehensive Police Centers Department, and Lieutenant Colonel Ghaith Khalifa Al Kaabi, Head of the Madinah Comprehensive Police Station, and a number of officers, according to a timed inspection program to see the progress Work procedures and his happiness stopped to discuss the needs and requirements of development and modernization. His Excellency reviewed the mechanism of work in the Criminal Investigation Branch and the Traffic Branch in planning and investigating accidents by following up response time and accuracy in performance. It resulted in reducing waiting time and providing service, the initiative to develop the Customer Happiness Lounge by improving the stages of the customer journey, which enhanced customer happiness, and the initiative of the Happy Employee Center, which supported the happiness and satisfaction rate of the employees at the center through the development of motivation methods. His Excellency also inspected the Community Police Department and was briefed on the workflow mechanisms, and he praised the efforts made in the field of police support to the community through serving family and community issues, in addition to the distinguished role in supporting efforts to combat Corona virus and their cooperation with partners and communities in promoting awareness, and he praised the initiatives for customer happiness. And initiatives to enhance security and safety. At the end of the tour, His Excellency Major General Sheikh Sultan bin Abdullah Al Nuaimi held a meeting with the center’s officers to provide guidance and recommendations regarding what was viewed in the inspection tour, in order to enhance the development of the work systems used to provide services to all dealers with the means to ensure the completion of their transactions easily and in a record time, through updating Operations and procedures, in an effort to raise the percentage of customer satisfaction for the Madinah Comprehensive Police Station.