Ajman Police introduces a new channel to provide services to customers via "WhatsApp" technology
As part of its continuous efforts to support the smart transformation in providing services to
customers, the General Command of Ajman Police launched the WhatsApp channel to provide
services to customers, within the framework of achieving the Ministry of Interior's strategic goal
of enhancing customer satisfaction with the services provided, and urging customers to use
smart applications.
Lieutenant Colonel Khalil Ibrahim Al Hammadi, Head of the Electronic Services and
Communications Department, said that the launch of the channel came as part of the efforts of
the Ajman Police in supporting the smart transformation in providing services, and enhancing
customer satisfaction about the services provided by facilitating and reducing the time of
procedures for obtaining the service. And security, penal and correctional services, and general
inquiries.
He explained that customers can benefit from the channel by downloading the WhatsApp
application and storing the number on the smartphone 0097167034000 below and sending the
word "Hello" or "Hello", then the customer selects the service to be performed and completes
the steps until the customer receives a reference code through which to follow up on its
completion. Pointing out that the service takes one working day.
The Head of the Electronic Services and Communications Department called on the public to
take advantage of the smart services provided through the WhatsApp channel and the Ajman
Police application, without attending the service delivery centers, saving time and effort,
stressing that Ajman Police works hard to enhance the satisfaction and happiness of the public.
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