Major General Sheikh Sultan Al-Nuaimi praises the excellence of the Licensing and Drivers Department In the service of dealers

His Excellency Major General Sheikh Sultan bin Abdullah Al Nuaimi, Commander- in-Chief of Ajman Police, praised the excellence of the Vehicles and Drivers Licensing Department in providing services according to the highest international quality standards, by reducing the service delivery time to one and a half minutes, and the waiting time to 2.36 minutes, in fulfillment of the Ministry of Interior's strategic objective of enhancing satisfaction Public about the services provided. This came during His Excellency's virtual inspection tour of the Vehicles and Drivers Licensing Department via the visual communication system, in the presence of His Excellency Brigadier General Abdullah Saif Al Matroushi, Director General of Police Operations, Colonel Sultan Khalifa Abu Muhair, Director of the Vehicles and Drivers Licensing Department, and a number of officers, according to the timetable inspection program to see Work process progress and discussion of needs and requirements for development and modernization. His Excellency the Ajman Police Commander-in-Chief began his virtual tour by inspecting the work mechanism in the departments, branches and offices providing services to the public in the administration, and he was briefed on the most prominent modernized smart services that facilitate and accelerate the provision of services, praising the efforts of the employees in the speedy completion of transactions in accordance with the standards and specifications that enhance the quality of work and support service excellence . His Excellency also reviewed the most prominent initiatives and efforts made in order to enhance the satisfaction and happiness of the public about the services provided, which resulted in a decrease in the attendance of customers to the center by 29.4%, and an increase in the demand for smart services by 22%, in addition to reducing the service delivery time to a minute and a half, and the waiting time. To 2.36 minutes, and the customer's journey time of three and a half minutes during the year 2020. At the end of the virtual inspection tour, His Excellency Major General Sheikh Sultan bin Abdullah Al Nuaimi praised the efforts of all employees of the Vehicles and Drivers Licensing Department and their eagerness to perform their duties to the fullest, wishing them continued success in performing their duties