Ajman Police presents its best practices in the field of customer happiness to the Municipality and Planning Department in Ajman

The Ajman Police General Command received a delegation from the Municipality and Planning Department, who attended to review the best practices and initiatives that contributed to the achievement of a number of Ajman Police stations with a five-star rating, within the framework of achieving institutional leadership and strengthening community partnership with various authorities and institutions in the country. Lt. Colonel Ghaith Khalifa Al Kaabi, Head of the Comprehensive City Police Station, and Major Muhammad Bin Hazeem Al Suwaidi, Head of Customer Happiness Department, received the delegation, which included Mr. Rashid Bani Hashem, Director of Communication and Marketing Department at the Municipality and Planning Department in Ajman, and a number of the department's administrators, in the presence of a number of representatives of police stations. Comprehensive and service development teams in the centers. The head of the comprehensive city police station welcomed the delegation and commended their visit and their keenness to exchange experiences, stressing that Ajman Police is always keen to enhance its cooperation and exchange its experiences with its partners in various fields, stressing that achieving customer happiness and satisfaction is achieved by simplifying procedures and reducing time, effort and cost of obtaining service. Emphasis must be placed on enhancing positive interaction with customers to understand their needs and aspirations to design priority services, in addition to working on the principle of proactiveness in providing services beyond customers' expectations. During the visit, the delegation was briefed on the most successful practices in the field of customer happiness, and the excellent facilities and services provided by the comprehensive police stations to customers. They thanked Ajman Police for their cooperation in exchanging experiences to develop work and improve the quality of service delivery, wishing them more excellence and leadership.