Ajman Police presents its best practices in the field of customer happiness to the Fujairah Police delegation
The Ajman Police General Command received the delegation of the General Command of
the Fujairah Police, who attended to review the best practices and initiatives that
contributed to 3 Ajman Police stations receiving a five-star rating, within the framework of
achieving institutional leadership and strengthening community partnership with various
authorities and institutions in the country.
Lt. Col. Ghaith Khalifa Al Kaabi, Head of the Comprehensive City Police Station, received
the delegation headed by Lt. Col. Saeed Obaid Al Yamahi, Head of the Industrial Police
Station, in the presence of a number of representatives of comprehensive police stations
and service development teams in the centres.
The head of the comprehensive city police station welcomed the delegation and
commended their visit and their keenness to exchange experiences, stressing that Ajman
Police is always keen to enhance its cooperation and exchange its experiences with its
partners in various fields, stressing that achieving customer happiness and satisfaction is
achieved by simplifying procedures and reducing time, effort and cost of obtaining service,
and enhancing Positive interaction with customers enhances the understanding of their
needs and aspirations to design priority services, in addition to the importance of working
on the principle of proactiveness and artificial intelligence in providing services beyond
customers' expectations.
During the visit, the delegation was briefed on the most successful practices in the field of
customer happiness, and the excellent facilities and services provided by the comprehensive
police stations to customers. They thanked Ajman Police for their cooperation in
exchanging experiences to develop work and improve the quality of service delivery,
wishing them more excellence and leadership.
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