Ajman Police Police its practices in the field of customer happiness for Sharjah Police

In the context of enhancing cooperation and exchanging experiences in various fields between customer happiness centers, the Department of Comprehensive Police Stations in Ajman Police received a delegation from a number of police stations in the Eastern Region of Sharjah Police to review the best practices and initiatives that contributed to the achievement of three of Ajman Police stations with a five-star rating. This is within the framework of achieving institutional leadership and strengthening community partnership with various authorities and institutions in the country. Colonel Saeed Khalifa Al Ketbi, Deputy Director of the Comprehensive Police Stations Department, received the delegation headed by Colonel Rashid Saif Al Zaabi, Deputy Director of the Eastern Region Police Department, at Al Hamidiya Comprehensive Police Station, in the presence of Lt. Col. Ghaith Khalifa Al Kaabi, Head of the Comprehensive City Police Station, and a number of representatives of the service development team in the police stations. He welcomed them, stressing the importance of exchanging experiences between customer happiness centers to enhance the quality of work and public satisfaction with the services they provide to make them happy. Colonel Saeed Al Ketbi explained the most important reasons that supported the comprehensive police stations obtaining the star rating, the most important of which is the promotion of positive interaction with customers in order to enhance understanding of their needs and aspirations for designing priority services, in addition to the importance of working on the principle of proactiveness in providing services beyond the aspirations and desires of customers. During the visit, the delegation was also briefed on the most successful practices in the field of customer happiness, and the digital transformation mechanisms of the services provided by comprehensive police stations to customers. At the end of the visit, memorial shields were exchanged, and Colonel Saeed Khalifa Al Ketbi thanked the delegation for the visit and choosing the Ajman Police to see the best practices, stressing the importance of continuing communication and cooperation between customer happiness centers to develop performance and improve work.