99% use of smart traffic services in Ajman Police
Lt. Col. Saif Abdullah Al Falasi,
Director of Traffic and Patrols
Department at Ajman Police, stated
that the percentage of traffic services
use in the Traffic and Patrols
Department reached 99%, as part of
Ajman Police's endeavor to support
the government's approach to smart
transformation of services.
The Director of the Traffic and Patrols
Department confirmed that Ajman
Police always seeks to enhance
customer satisfaction and happiness
with the services provided, and makes
every effort to facilitate the delivery
of services in terms of time and effort.
To enhance customer satisfaction and
happiness with the services provided.
Lt. Colonel Saif Al Falasi attributed
the high percentage of customers' use
of smart traffic services to 99% to the
efforts made by the department to
make it easier for customers to obtain
the service, whether by shortening
time or simplifying procedures. The
service, as well as provided automated
robots that provide a full explanation
of the services and respond to
customers’ inquiries, which enhanced
the desire and demand of customers to
use smart services, noting that the
number of services that were
converted into smart services in the
administration reached 14 services,
including the payment of traffic
services Traffic file opening service,
traffic points transfer service, and
other services.
He stressed that the smart
transformation in the provision of
services enhances the satisfaction and
happiness of the public, calling on
customers to use smart services
through the Ajman Police smart
application and its website to benefit
from the services without the need for
personal attendance to the service
centers.
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