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99% use of smart traffic services in Ajman Police

99% use of smart traffic services in Ajman Police

Lt. Col. Saif Abdullah Al Falasi, Director of Traffic and Patrols Department at Ajman Police, stated that the percentage of traffic services use in the Traffic and Patrols Department reached 99%, as part of Ajman Police's endeavor to support the government's approach to smart transformation of services. The Director of the Traffic and Patrols Department confirmed that Ajman Police always seeks to enhance customer satisfaction and happiness with the services provided, and makes every effort to facilitate the delivery of services in terms of time and effort. To enhance customer satisfaction and happiness with the services provided. Lt. Colonel Saif Al Falasi attributed the high percentage of customers' use of smart traffic services to 99% to the efforts made by the department to make it easier for customers to obtain the service, whether by shortening time or simplifying procedures. The service, as well as provided automated robots that provide a full explanation of the services and respond to customers’ inquiries, which enhanced the desire and demand of customers to use smart services, noting that the number of services that were converted into smart services in the administration reached 14 services, including the payment of traffic services Traffic file opening service, traffic points transfer service, and other services. He stressed that the smart transformation in the provision of services enhances the satisfaction and happiness of the public, calling on customers to use smart services through the Ajman Police smart application and its website to benefit from the services without the need for personal attendance to the service centers.

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