Ajman Police reviews the best practices in the field of customer happiness at the Sheikh Mohammed bin Rashid Housing Establishment, Dubai

As part of the Ajman Police General Command’s efforts to consolidate its relations with public institutions, bodies, and government agencies, and to support its responsibility towards members of society, a delegation from the Ajman Police General Command, headed by Lieutenant Colonel Mohammed Abdullah Bushhab, Head of the Nuaimiya Comprehensive Police Station, visited the Sheikh Mohammed bin Rashid Housing Establishment, Dubai, to see On best practices in the field of customer happiness. The delegation was received by Mr. Omar Hamad Bushahab, Executive Director, and a number of officials from the Corporation, who welcomed the delegation from the Ajman Police General Command. The visit began with an introductory tour of the Corporation’s facilities, which included an explanation of the initiatives targeting employees and customers, according to which the building was designed internally and externally. An explanation was also given to The Foundation’s efforts to serve customers with disabilities and prepare the building to be friendly to this category. For his part, the director of the institution reviewed the best practices provided to customers, through which the institution obtained first place in the two indicators of customer and employee happiness for the Dubai government. The mechanism for dealing with customer complaints using artificial intelligence was also reviewed, and the impact of the institution’s partnership with the Dubai Government Excellence Program on the institution’s achievement To this excellence in serving customers and employees and obtaining these results and leadership positions at the level of the Dubai government. At the conclusion of the meeting, Lieutenant Colonel Mohammed Abdullah Bushahab thanked the Sheikh Mohammed bin Rashid Housing Establishment Dubai for providing the opportunity to learn about best practices, wishing them continued success and excellence in their journey.