The Commander-in-Chief of Ajman Police praises the smart services used to make customers happy at the Vehicles and Drivers Licensing Centre

His Excellency Major General Sheikh Sultan bin Abdullah Al Nuaimi, Commander-in-Chief of Ajman Police, visited the Vehicles and Drivers Licensing Services Center, in implementation of the timetable for the Commander-in-Chief’s inspection system in accordance with the approved standards, to review the progress of work procedures and identify the needs and requirements for development and modernization, and to enhance the process of resource management and support. He was received by His Excellency Brigadier Abdullah Saif Al Matrooshi, Director General of Police Operations, Colonel Sultan Khalifa Issa Al Muhairi, Director of the Vehicles and Drivers Licensing Services Department, Lieutenant Colonel Rashid Humaid bin Hindi, Deputy Director of the Traffic and Patrols Department, Captain Ali bin Mohammed Al Nuaimi, Head of the Vehicles Licensing Department, and a number of officers. His Excellency the Commander-in-Chief of Ajman Police reviewed the centre’s departments, branches and offices and the services provided to the public, and highlighted the new smart services that facilitate and expedite the provision of procedures, stressing the importance of speedy completion of transactions in accordance with standards and specifications that enhance the quality of work and support service excellence, and made observations that contribute to developing and improving the course of action. Work stresses the need to raise the level of customer satisfaction by completing their services as quickly as possible, and providing them with quality and accuracy that achieve their ambitions and serve the security work in the emirate. At the end of the inspection tour, a meeting was held with officers of the Traffic and Patrols Department and the Vehicles and Drivers Licensing Department, to ensure the application of quality and excellence standards and the efficiency of customer service management and customer happiness.