Ajman Police enhances customer satisfaction by implementing the "Session with Customers" initiative at the Vehicles and Drivers Licensing Services Center

As part of the ongoing efforts to enhance customer satisfaction and happiness, and to meet their needs and aspirations, the Vehicles and Drivers Licensing Services Center at the Ajman Police General Command implemented the "Session with Customers" initiative. Colonel Sultan Khalifa bin Hareb Al Muhairi, Director of the Vehicles and Drivers Licensing Department, said that implementing the initiative came within the efforts of Ajman Police to enhance customer satisfaction and happiness by improving the quality of services provided by the center, by holding a dialogue session with customers to listen to their suggestions and comments and express their opinions regarding the services provided at the center. The Director of the Vehicles and Drivers Licensing Department held an open session with customers at the center, in the presence of Captain Ali Mohammed Al Nuaimi, Head of the Vehicles Licensing Department, and Captain Saud Al Qara'a, during which they listened to their suggestions, ideas and the challenges they face and discussed them to discuss the mechanism for developing appropriate solutions for them. For their part, the customers expressed their happiness with this open meeting with the management of the Vehicles and Drivers Licensing Services Center, stressing that Ajman Police’s keenness to maintain direct and open communication with customers is evidence of its keenness to enhance the quality of services, wishing Ajman Police continued success and excellence in its security journey.