Ajman Police Traffic and Patrols Services Center achieves 99% in the Customer Pulse Index

In a new achievement in a series of distinguished achievements, the General Command of Ajman Police, represented by the Traffic and Patrols Services Center, achieved a distinguished achievement of 99% in customer satisfaction within the Customer Pulse Index, to enhance its leadership and excellence in the field of customer happiness. Rashid Humaid Bin Hindi, Deputy Director of the Traffic and Patrols Department at Ajman Police, said that the Traffic and Patrols Services Center was able to achieve 99% in the Customer Pulse program, as a result of the tremendous efforts made by the department to achieve the highest levels of customer satisfaction, in addition to efforts to support the government's direction towards the new digital diversity to satisfy the different, such as the initiatives of our digital centers and the Happiness Industry initiative. The Director of the Traffic and Patrols Department added that the center achieved this distinguished rate in customer satisfaction by reaching an average of one minute in the service delivery time, and customers still wait no more than 59 seconds, and reduced the number of customers by 86.32% in 2024 compared to 2023, certainly this achievement achieves great achievements in the directives and follow-ups of the wise leadership, and the efforts of the center’s employees and their dedication and devotion in accomplishing their tasks, and he conveyed to them his sincere thanks and gratitude for these achievements.