Ajman Police Chief Commends Traffic and Patrols Department for Achieving 99% in the "Customer Pulse" Index for Public Satisfaction with Services
His Excellency Major General Sheikh Sultan bin Abdullah Al Nuaimi, Commander-in-Chief of Ajman Police,
praised the outstanding efforts of the Traffic and Patrols Department in providing services, which resulted in
a 99% customer satisfaction rating in the "Customer Pulse" index.
This came during His Excellency's inspection tour of the Traffic and Patrols Department, accompanied by His
Excellency Brigadier Abdullah Saif Al Matroushi, Director General of Police Operations, and His Excellency
Brigadier Sultan Khalifa Al Muhairi, Director General of Resources and Support Services. He was received
by Lieutenant Colonel Rashid Humaid bin Hindi, Deputy Director of the Traffic and Patrols Department, and
a number of officers, non-commissioned officers, and staff members.
During the tour, His Excellency reviewed the most prominent innovations and development initiatives, in
addition to the modern patrol vehicles equipped with the latest technologies and smart systems that contribute
to enhancing traffic safety and road security. This supports rapid response times, raises the efficiency of field
operations, and fulfills the aspirations of the wise leadership in achieving the highest levels of security and
safety for road users. His Excellency the Commander-in-Chief of Ajman Police also praised the quality of
services provided by the Traffic and Patrols Department, which resulted in achieving a 99% rate in the
"Customer Pulse" index for general satisfaction. This reflects the level of excellence in providing traffic
services, the efficiency of the staff, and their continuous commitment to customer satisfaction and providing
proactive services with global standards. His Excellency commended the efforts of all employees in the
Traffic and Patrols Department and their commitment to performing their duties to the fullest extent, wishing
them continued success and guidance in carrying out their tasks.
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