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Ajman Police Showcases Pioneering "Honoring the Departed" Initiative to Al Ain Municipality Delegation

Ajman Police Showcases Pioneering "Honoring the Departed" Initiative to Al Ain Municipality Delegation

Ajman Police General Headquarters received a delegation from Al Ain Municipality, who visited to learn about the force's pioneering experience and best practices regarding the "Honoring the Departed" initiative. The visit aimed to highlight achievements in developing humanitarian services and enhancing customer quality of life, as part of efforts to strengthen government partnerships and exchange expertise and outstanding practices. The delegation was welcomed by Major Hassan Saad Al-Mahri, Director of the Internal and External Awards Branch, and Captain Saud Al-Qara'a, Head of the Happiness Section at Ajman Police. They emphasized Ajman Police's commitment to fostering cooperation and integration with government entities, as well as sharing knowledge and successful practices to support organizational excellence and improve the quality of services provided to the community. The Al Ain Municipality delegation was led by Mr. Saeed Saleh Al-Maisari Al-Yafei, Head of the Cemetery Services Section, and included Mr. Saeed Hamoud Rumaidan Al-Afari, an Innovation and Organizational Excellence Specialist, along with several staff members. During the visit, Major Hassan Al-Mahri and Captain Saud Al-Qara'a delivered a comprehensive presentation on the "Honoring the Departed" initiative. They outlined key achievements, awards won, performance indicators, and customer satisfaction rates. They also showcased the operational mechanisms and innovative practices that have contributed to enhancing the customer experience and delivering services characterized by efficiency, speed, and privacy—while remaining sensitive to humanitarian aspects and the needs of the deceased's families. Discussions also focused on ways to further develop services and strengthen integration among relevant entities, aiming to achieve the highest levels of happiness and satisfaction while embedding a culture of excellence and innovation in government operations. At the conclusion of the visit, the Al Ain Municipality delegation commended the Ajman Police’s experience and the achievements of the initiative. They expressed their appreciation for the warm reception and the wealth of information and practices showcased, while emphasizing the importance of continued cooperation and the exchange of expertise to positively impact the quality of services provided to the community.

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